Guides
Guides for Chamber and Tourism Office Staff
Plain answers to the questions that come up running a chamber or a tourism office, with sources where there are numbers.
For Chambers
- How Much Does Chamber Software Cost? Real Ranges and the Hidden Costs
Real published prices for chamber management software, the costs that don't show up on the price page, and the questions to ask before you sign.
- How to Switch Chamber Software Without Losing Your Search Rankings
Moving off your chamber software? Build a redirect map for every directory and event link, export everything first, and time the move around renewals.
- A Lapsed Member Policy That Doesn't Inflate Your Count
How chambers handle late dues: common grace periods, voting rights, reinstatement, a reminder schedule, and how to report membership honestly.
- How to Show Members What Their Dues Bought
Members who can't see what they get don't renew. What to measure for each member, and a simple monthly note that shows them.
- AI Search and Your Chamber Directory
People ask AI who to hire now. How AI tools read a chamber directory, what makes a member page readable, and how to check yours.
For Destinations
- How Much Does a DMO Website Cost?
What tourism office and visitor bureau websites really cost: license, support, hosting, per-item extras, the build and content, with public records.
- The ADA Title II Web Accessibility Deadline for Tourism Websites
The DOJ rule requires city and county websites to meet WCAG 2.1 AA, now by April 2027 or April 2028. What it means for a tourism site and your vendor.
- How to Get Your Town Into AI Trip Planning
Travelers plan with AI now. How AI tools read a destination's website, what makes attractions and events readable, and how to check yours.
- How to Run a Public Events Calendar Without Spam
Let the public submit events without the spam: a simple form, a bot check, an approval step, clear rules, and events that stay correct after they change.
For Both
- Chamber and Visitors Bureau: Running Both Jobs on One Platform
When one organization is both the chamber and the visitor bureau: what each job needs, how to keep the money straight, and how to pick software.